Hallo @Jasonc7,
nice of you to contact us this way. Do you mean your 4-digit personal customer code? You can find it on page 1 of your contract documents.
Kind Regards, Bianca

Yes I mean the 4 digit personal code i have done the contact online and I can't find it no more 

Hello @Jasonc7 ,

if you have access to mein o2 for your current contract, then you can also find the customer code there. If that isn’t the case, then we’d have to send it to you by letter.

Best regards, Sven

I can see the customer code but can't read it so can you send me in post please 

Hey @Jasonc7,

If I see this correctly, the four-digit personal customer code has already been sent to you! 

Greetings,
Flo

Iam not using mein O2 app till today...i have not my personal 4 digits code.

Hello @Jahanzaib313 ,

welcome to the o2 Community .

You should have chosen the personal 4 digit code yourself when you first ordered your contract. If you do not remember it anymore, then we could sent it to you by letter.

Kind regards, Sven

Please send me a personal pkk  4 dogit code by letter.

Hello @Jahanzaib313 ,

from what I can see you’ve changed your address recently. As such we can’t immediately send out the personal code to you, this gets blocked for 14 days following an address change.
Do you have an o2 Shop nearby? With an ID you should be able to ask for your personal code there.

Kind regards, Sven

Offcourse recently i have sent a letter for address change and request for code.I went to o2 shop in Offenbach today. Where I request to change bank account for billing through form. O2 team member scanned my form and sent to customer care. But it is not near my house..I will wait for 14 days. After14 days I will request you here also. Thanks for your kind response.

Hey @Jahanzaib313,

Thank you for your kind reply. Please keep us informed as soon as you have heard anything new! 

Greetings,
Flo

Hello..Dear I humbly request to you that please send me a new personal 4 digit code to my home address. 

Hello @Jahanzaib313 ,

I’ve ordered for your personal customer code to be sent to your new contact address.

Kind regards, Sven

Dear Sir, Thank you very much for your kind prompt response.