Gelöst

My O2 Rechnung

vor 2 Monaten
Sept. 1, 2026 8:32 AM UTC
2 Antworten
24 Aufrufe

Betty02
Besucher:in

Hello, I have a mobile SIM contract. My latest bill is unexpectedly high due to third-party charges ('Drittanbieter') that I never authorized or signed up for. Could an O2 moderator please look into this, block the subscription permanently, and arrange a refund for these unauthorized charges? Thank you!"

Lösung von bs0

The contact details of the third party provider should be in the invoice. You should contact them directly to request termination and a refund. You should also set up a 3rd party block on your account. This can be done in the app or the customer portal.

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bs0
Legende
Lösung
vor 2 Monaten
Sept. 1, 2026 8:34 AM UTC

The contact details of the third party provider should be in the invoice. You should contact them directly to request termination and a refund. You should also set up a 3rd party block on your account. This can be done in the app or the customer portal.

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