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My O2 Rechnung

  • September 1, 2026
  • 2 Antworten
  • 14 Aufrufe
Besucher:in

Hello, I have a mobile SIM contract. My latest bill is unexpectedly high due to third-party charges ('Drittanbieter') that I never authorized or signed up for. Could an O2 moderator please look into this, block the subscription permanently, and arrange a refund for these unauthorized charges? Thank you!"

2 Antworten

bs0
Legende
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  • bs0Legende
  • Legende
  • September 1, 2026

The contact details of the third party provider should be in the invoice. You should contact them directly to request termination and a refund. You should also set up a 3rd party block on your account. This can be done in the app or the customer portal.

In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
o2_Gerrit
  • o2_GerritModerator
  • Moderator
  • September 2, 2026

Hello ​@Betty02,

welcome to our o2 Community 🙂

That is quite a shock when your bill is so high.

Could you already check for the details of the third party charges in your bill?

Best Regards,

Gerrit

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