My line not working while the tariff already renewed
26.10.2022 09:14 o2_Katja moved to our english community from mobilfunkvertrag
My mobile number is 01766xy
26.10.2022 09:15 o2_Katja deleted phone number
Benutzerebene 7
- Team
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28 October 2022
Hello
welcome to the o2 Community! 😊
So it's a prepaid issue for you, if I understand correctly?
Is the tariff now active and can you use your new pack?
If not, please let us know exactly what your restrictions are.
Kind regards
Jessi
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