hallo, i received an email that O2 sent a document related with the phone bought in terms of payment … I am out of the country and dont understand what is that even i did not receive the document. ı checked my bills but i can not see the bills of the phone as well. wher can i get detailed information? Many thanks
Edit o2_Bianca 16.12.23 08:36Uhr: Moved from o2 My Handy & Finanzierung to English o2 Community mobile.
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Welcome to the Community 
In this case, I would recommend that you contact our English-speaking hotline directly:
Do you know whether you still have to pay certain amounts for hardware such as smartphones or smartwatches?
Kind regards
Steffen
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