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My contract is expiring and I am not sure if I should change provider


Hello!

 

My contract for Samsung Note20 Ultra device and Unlimited Pro Max tariff will soon end (on the 4th of November). I would like to buy an iPhone 13 Pro (or maybe iPhone 14 Pro) with ideally unlimited internet (but at least minimum 60 gb). However, currently there are much better options for this at other providers. I was wondering if you could provide me with any good deals given that I have been a O2 customer for 23 months, I am a student and I am under the age of 28 (currently 25). 

 

Thank you!

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Lösung von szmario 13 October 2022, 17:22

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7 Antworten

Benutzerebene 7
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Hi @szmario

The o2 moderation can send you an offer. However, this could take a little while. You should therefore not forget your cancellation period, which is one month before the end of the contract. 

Kind regards
Alex

Hello @szmario

welcome to our community!  💐

Surely we can make you an offer.  😊

Thank you for the information that you already provided. 

Is your e-mail-adress in our system up to date? 

Because we send you the offer via e-mail.

 

Best regards, 

Manuela

Hi @o2_Manuela,

 

Yes, my e-mail address is up to date. Additionally, I would be quite interested in Pixel 7 Pro as well.

 

Thank you in advance.

 

Best regards,

Márió

Benutzerebene 7

Dear @szmario ,

unfortunately, we can only send you one offer by email, so it would be important if you decide on one of your desired mobile phones. Please name and model, memory and colour of the mobile phone in question.

Kind regards,

Andrea

Benutzerebene 7

Dear @szmario ,

unfortunately, you haven't answered us yet. Can we still help you?

Kind regards,

Andrea

Dear Andrea,

 

Thank you for trying to help, however in the mean time I have managed to extend my O2 contract via Sparhandy.

 

Best wishes,

Márió

Hi @szmario,
I'm glad you've already negotiated good terms for your contract extension and are staying with us for another 24 months.
I wish you a lot of fun with your (new) tariff.

Best regards
Larissa

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