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My contract has been terminated

  • February 9, 2026
  • 2 Antworten
  • 23 Aufrufe

Hello,

Due to my own fault, my contract xxx for my Macbook has been terminated. I never received any letters because they were being sent to my old address. 

I tried calling the finance department but they dont speak English, at least thats what they told me. The due date of full payment is tomorrow. 

i really would like to make a payment plan. What options do i have now ? is there a way i can contract someone here in English to help me solve this issue ?
 

edit o2_Manga: Verschoben von My Handy zu Englisch: Mobile

Kundennummer entfernt

2 Antworten

Bumer
Legende
  • February 9, 2026

Ask a friend who speaks German well to call for you. There is no other option.


o2_Manga
  • February 21, 2026

Hi ​@rootaccess 

welcome back to our community. 🙂

Bumer is right, the only chance to make a plan is to call our credit department. 

Did you already succeed in this matter?

Greetings and thanks to Bumer.

Manga