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i received by Email bill cost 35.89€ for the last two months although i have also another bill for my contract SIM card that cost about 45€ and i do not know what is 35€ for please tell me



Hi Zarm,



you get one invoice about 45 € for your two mobile contracts o2 Blue All-in S und your data contract o2 go and the other invoice of about 35 € for another two mobile contracts o2 Blue All-in S.



Best regards



Michael



i am sorry but i have just two mobile contracts o2 Blue All-in S and data contract o2 go that is it, and i do not have another contracts could you please more explain about 35 Euro







i am sorry but i have just two mobile contracts o2 Blue All-in S and data contract o2 go that is it, and i do not have another contracts could you please more explain about 35 Euro







I'm afraid, Michael won't be able to explain much more. These are the facts he can see in the computer system of o2. Maybe he can give you some information about when these other contracts were made. But I'm not sure whether or not this will help you.



Hi Zarm,



you made the contract at the 21.08.15. We send you a confirmation to your email adress with which you are registered here.



Best regards



Michael



yes i spoke with someone on 21/8/2015 about change my contract but i did not signature any one and i did not agree and on 15/9/2015 i went to O2 shop and i changed my contract three



yes i spoke with someone on 21/8/2015 about change my contract but i did not signature any one and i did not agree and on 15/9/2015 i went to O2 shop and i changed my contract three







It's not nessecery to sign a contract when you conclude one online or by telephone.



You better should have read the confirmation, which was sent to you after you had phoned with o2.



You could have cancelled the contract within 2 weeks after you had received the mail.



Now it will probabably be difficult or even impossible to cancel it.



come on it must be way to solve this how come i pay twice for the same contract this unbelievable.



you don't pay twice for the same contract. You have morre contracts.



And you pay once for each contract.



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