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Moved back to US, cancelled contract, still getting a bill

  • June 10, 2021
  • 1 Antwort
  • 19 Aufrufe
egideons
Besucher:in

Hi,

   I moved back to the US in December and cancelled my O2 contract, with the deregistration from my city in Germany.  I am still receiving bills, even though my move was confirmed by O2.  I need assistance as I don’t understand why.  

Lösung von o2_Tobias

Hi @egideons, 

nice to meet you again here in our English Community. 

Thanks for your message concerning the cancellation because of moving abroad. Did you receive the e-mail on 12th June 2021? You will find there all information concerning the cancellation and the open amount. 

If you have any further questions after reading your e-mail, just let us know. 

 

Loving greetings,

Tobias

1 Antwort

o2_Tobias
  • o2_TobiasTeam
  • Lösung
  • June 14, 2021

Hi @egideons, 

nice to meet you again here in our English Community. 

Thanks for your message concerning the cancellation because of moving abroad. Did you receive the e-mail on 12th June 2021? You will find there all information concerning the cancellation and the open amount. 

If you have any further questions after reading your e-mail, just let us know. 

 

Loving greetings,

Tobias

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