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lucianne0406 schrieb:This is not possible. You've got to continue paying the fees as o2 is not responsible for the loss of your mobile.
Any way, according my mobile stolen, I can't use my mobile right now. How can i pause my program until I get new mobile?
hi,
i lost my o2 phone yesterday night ,my handy nummer is +49 176 328 43192,please do block my sim, currently i am paying 69 euro for my contract,would it be poosible if i can get a replacement phone
+4
You can do it yourself in meino2.
a new phone you can buy in o2 Store or Amazon etc.
hi,
what about my monthly contract of 70 euro? can I get a new phone with the same contract?
+4
Of course as a second phone with additional charges. The lost phone you have to pay, until the creditbalance of it went to zero (so, until the 24 month are payed).
when did you sign the contract, maybe it is possible the prolongate your contract, so you get additional discount. Wait for a moderator.
+7
You have two separate contracts - the tarif (service) and the phone (purchase).
It is possible to buy a new phone at any time but if your tarif contract can be renewed you can get a discount if you buy a new phone at the same time. You will of course still have to pay the remaining instalments for the lost phone.
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