Hi @dordzbor,
welcome back again to our English community.
Good that you contact us here concerning your mobile phone contract. I confirm that your mobile phone contract is not appearing under the account of your DSL-contract.
In order to simplify my search, I just have sent you a private message via @o2_Support in order to get some more details. Please reply there to my request.
Thanks a lot.
Loving greetings,
Tobias
Hi @dordzbor,
thanks for your details under @o2_Support.
As you already found out, your DSL-contract and your mobile phone-contract are listed under 2 different accounts.
As you wish that your 2 contracts should be under the same account, I just corrected that free of charge for you. The change will take up to 24 hours.
Additionally, you will receive a combination-benefit of 5€ so that altogether you will have a discount of 22,50 €.
I hope you are happy with this solution.
Loving greetings,
Tobias
Thank you Tobias.
Yes, having the 2 contracts under 1 account is perfect!
Hi @dordzbor,
I just wanted to inform you that you now have your 2 contracts under the same account number. The combination-benefit was activated for you as well. You received a confirmation yesterday by e-mail.
I am happy that I could help you.
If you have any further questions, just feel free to contact our English community again.
Loving greetings,
Tobias