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Mein O2 app. didn't any more accept the cancellation for prepaid Data Pack


Hello,, Mein O2 app. didn't any more accept the cancellation for prepaid Data Pack, i tried the past 15 days to cancel it, the option not work any more. i have now 2 Packs running the same time, what i have to do.

Lösung von Anonymous

please try to use the webpage “meinO2”

or the packmanager *104#

or try “Sprachmenu” 5667

good luck

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  • 0 Antworten
  • Lösung
  • 24. Dezember 2020

please try to use the webpage “meinO2”

or the packmanager *104#

or try “Sprachmenu” 5667

good luck


o2_Tobias
  • 11690 Antworten
  • 4. Januar 2021

Hi @YMF

 

welcome to our English Community. 

 

I regret that something went wrong with the ordering of your packs. 

 

Were the suggestions of @fritz04 already helpful for you? 

 

If not, please let me know which pack you would like to continue to use. 

 

I look forward to your reply. 

 

Loving greetings,

Tobias


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