Skip to main content
Warum O2
Warenkorb
 Service

I cannot login to my app as it is blocked. How can I unblock it?

 

Hello @Piu1 ,

welcome to the o2 Community 💙.

You’ll have to use the “Konto entsperren” menu point that is also visible in your screenshot. Then just follow the steps shown there to receive a new preliminary password with which you can then set a new password to access your mein o2.

 

Kind regards, Sven

Deine Antwort


Allgemeine Nutzungsbedingungen der O₂ Community
© Telefónica Germany GmbH & Co. OHG Telefónica