Hello. I have a prepaid plan and i went to O2 branch today. However, i lost the paper with the voucher code and the receipt. Is there a way I can get the code again?
17.12.2024 o2_Katja: verschoben aus Prepaid
Hello. I have a prepaid plan and i went to O2 branch today. However, i lost the paper with the voucher code and the receipt. Is there a way I can get the code again?
17.12.2024 o2_Katja: verschoben aus Prepaid
Nein ... kauf es neu.
Hello
welcome to our o2 community
Oh, that is unfortunate you lost the paper with the voucher code, as we cannot trace it back, as Sächsin wrote, in that case you will have to buy a new one.
But take a little time first if you want to search again, in case it is still with you.
Best Regards,
Gerrit
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