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Lost resident permit and need to cancel everything

  • April 27, 2021
  • 5 Antworten
  • 54 Aufrufe

Hello, I got a paper from the migration office that i should leave Germany and therefore I lost my job and my apartment and currently homeless.

I want to cancel everything, i want to pay the cost of the iphone and cancel the sim card.

Will you please help me to do that?

I already requested to close the debit of the apple watch but until now i didnt get the invoice to pay the remaining money.

this is an urgent issue. I can show you the official paper that i got about leaving Germany.

5 Antworten

o2_Ines
  • Moderatorin
  • May 3, 2021

Hello @Mr.tam, i am very sorry to hear this.

Please have a look at this thread Umzug ins Ausland. I know it is in german but if you have questions, we are here to help you.

I wish you all the best. Kind regards, Ines.

 


  • Autor
  • Einsteiger:in
  • May 11, 2021

Related to the same issue,

i requested to close the debits for the apple watch and got a message tha i should receive a post about it. But i changed my address and not sure to which address the letter is gone.

is it possible to send it again to the newly updated address?


o2_Manga
  • May 17, 2021

Hi @Mr.tam 

 

I resent the letter to the corrected address. You should get it within the next days.


Greetings


  • Autor
  • Einsteiger:in
  • May 17, 2021

Thank you so much ✌🏽


o2_Michi
  • Moderator
  • May 17, 2021

Hey @Mr.tam,

 

you’re welcome. :smiley:

If you need support, just send us a message.

 

Best regards,

Michi