line was completely free of charge

So you have 2 contracts now? Can you explain it more detailed?

​@jon g. 

What kind of seller? Describe your issue in short sentences!

Good morning ​@jon g. 

Welcome to our community 😊We're glad you found your way here.

We're very sorry to hear that things didn't go as planned for you. Please give us more details about your issue and answer the questions below so we can better assist you.