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Left Germany / Need final bill amount and IBAN to settle account early

  • September 2, 2026
  • 1 Antwort
  • 12 Aufrufe
RGittins
Besucher:in

Hello o2 Team,

I permanently left Germany in July. My mobile contract was officially cancelled and deactivated on 25.08.2026.

I need to completely close my German bank account, so I want to pay my final bill manually via bank transfer instead of waiting for the automatic SEPA direct debit.

Could an agent please contact me via private message so I can provide my details, find out the exact remaining balance of my final invoice, and get your official banking details (IBAN/BIC) for the transfer?

Thank you for your help.

    1 Antwort

    o2_Gerrit
    • o2_GerritModerator
    • Moderator
    • September 2, 2026

    Hello ​@RGittins,

    welcome to our o2 Community 🙂

    Do you still have access to your Mein o2 customer account?

    Your next and final bill will be issued on 11.9. and you can access it via your customer account login.

    With your customer number as reference yoiu can then transfer the amount of the bill to us, with our bank detail being:

    Hypo Vereinsbank AG
    IBAN: DE 16 7002 0270 0005 7131 53
    BIC: HYVEDEMMXXX

    Your customer number you find on page 1 of your bills:

    If there are further questions please do not hesitate to ask them here for us 🙂

    Best Regards,

    Gerrit

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