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Invoice for prepaid top up payment


Hi, I need help getting an invoice for a prepaid top-up payment I made in mid February 2022. It is nowhere to be found within my online account (or at least I’m unable to locate it).

Just to clarify: I’m looking for an invoice I can use for my tax return, NOT an itemised list of calls/messages.

How do i go about getting such invoice? Many thanks.

Lösung von Anonymous

Hi!

 

There are no invoices for the top-ups because nothing is being bought or a service provided here. The money is only converted into virtual money (credit).
Sales tax only applies when you use the credit (telephony, SMS, packs etc.). You can request a sales tax receipt (Umsatzsteuerbeleg) from o2 Prepaid Customer Care (or someone here from o2), which you will receive by post.

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  • 0 Antworten
  • Lösung
  • 16. April 2023

Hi!

 

There are no invoices for the top-ups because nothing is being bought or a service provided here. The money is only converted into virtual money (credit).
Sales tax only applies when you use the credit (telephony, SMS, packs etc.). You can request a sales tax receipt (Umsatzsteuerbeleg) from o2 Prepaid Customer Care (or someone here from o2), which you will receive by post.


o2_Flo
  • Team
  • 13177 Antworten
  • 24. April 2023

Hey @nueees,

did the answer from tearsbeforecrying helped you :)? Is there anything else we can do for you?

Greetings,
Flo


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