Installment information

Register your contract number and you will see it.

Good morning ​@Iphone 15 pro max 😊

Bumer has already provided a helpful tip here - please register as an o2 my mobile phone customer in the customer portal. To do this, you will need the contract number for the device, which you can find on the delivery note or invoice. You can then use this to log in and view the payment plan.

I already registered my contract number. You mean registered using my O2 number, right?

Ok thanks a lot for the informations

If you have registered your contract number, you should also be able to see your installment plan via the login. 🤔

No its not. When in 2024 I purchased it I used to saw it but now what happens dont really know but no appears anymore

What exactly do you see under the login?

I only saw the data plan of my sim card and the bill of my sim card of every month. nothing else

But my friend can see everything on his O2 mobile app. Then why can I not...? That is why I am sending  message, maybe to solve the issue

Then you are not logged in with the my Handy contract. Go to Forgotten Username.

https://login.o2online.de/signin/XUI/?service=MyHandyForgotPassword#login/

ok. Thank you i will try it now

Contract number is cell phone number? and personal customer ID?

The contract number is on your device invoice.

Good morning ​@Iphone 15 pro max 😊

Did you manage to log in to o2 my mobile phone? Can you view your payment plan and all other data relating to your mobile phone?

Good Morning, Thanks a lot for sending a message to check status. Actually, I did not get the time to try. Hopefully, I will try to do it today. 

Hello ​@Iphone 15 pro max,
thank you for your reply. Please get in touch again once you have had a chance to try it out and keep us updated here.
Kind regards, Bianca