Incorrect billing

Please edit your post and delete your personal information. (phone number, your full name and email address)

Done, waiting for response 

Hi @swetabil,

thanks for your message.

I regret that you are not happy with your bills.

In order to check everything, I have sent a private message via @o2_Support to you. Please reply there to the private message.

Thanks a lot.

Loving greetings,

Tobias

Hi @swetabil,

I hope the information that I gave you on @o2_Support was helpful for you in order to understand your bills better now.

If you have any further questions, please do not hesitate to contact us here in our English community.

Loving greetings,

Tobias

Dear all,

I don’t know what is wrong with your company, but I am already going mad. 

Your colleague Tobias from o2_Support sent me a private message, but I can’t answer him, because “Dieser Benutzer kann nur Privatnachrichten von Benutzern empfangen, denen er/sie folgt.” 

Could you please do something about it?

Svetlana

Whoops - Sorry about that!

You should now be able to reply to our personal messages :)

Viele Grüße,

Kurt

it works, thanks!

Hi @swetabil,

thanks for your reply.

I have just sent another message to you via @o2_Support.

Loving greetings,

Tobias

Hi @swetabil,

I just wanted to ask you if you could already clarify the issue with your contracts?

I asked you via @o2_Support to send the confirmation that you received in the shop to us. Did you already do that?

If you have any further questions, just contact us here in our English community.

Loving greetings,

Tobias

Dear Tomas,

I am still waiting for your answer in private messages, already 13 days are gone =(

It doesn't seem appropriate from my side to spend money and time for sending you copies of the documents per post. 

I can send you scans per email. Is it possible?

Best Regards,

Svetlana