I want to Cancel my o2 Loop

I have an O2 prepaid number and have an automatic o2 loop that I cannot cancel. The money is automatically taken from my international bank account. I logged into my O2 account and there is no where I can cancel the automatic top-up and it continues to charge me. I tried to delete my bank account details but it won’t work and there’s no way for me to do this online.

Edit o2_Sven 13.12.2023/14:28: Moved thread from o2 Mobilfunk: Vertrag & Tarife to English o2 Community: Mobile