I am a new subscriber to this company, and I signed a two-year contract for the open internet for the phone at a speed of 500 megabytes, but inside the house the speed is only 1 to 2 megabytes. I just want a solution to this problem or cancel the contract
Edit o2_Sven 08.06.2023/07:55: Moved thread from the Wohnzimmer to English o2 Community: Mobile
Lösung von o2_Flo
Hey
I am sorry that you are not satisfied with the product you have chosen. If you tell me your zip code and maybe a cross street (near to your home adress), i can look up if a base station near you is broken.
Greetings,
Flo
There will be no solution.
With in the 14days you could withdraw contract.
Hey
I am sorry that you are not satisfied with the product you have chosen. If you tell me your zip code and maybe a cross street (near to your home adress), i can look up if a base station near you is broken.
Greetings,
Flo
Hello my friend
My aria xxxxxxx, 26683 saterland
Please check the network well and fix the faults if you find them. Thank you
Edit o2_Flo: Anonymization // 15.06.2023
Hello
thanks for the note.
Are you sruggling with network limitations?
If so, feel free to use our Live-Check:
o2 Störung? Netzausfall & Netzprobleme im Live-Check prüfen (o2online.de) and use the Feedback Button to report any limitations.
Kind regards, Matea
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