I signed to use the previous number when opening the e-sim, but the number changed

Edit o2_Kathi 09.09.25 Title adapted for a better overview + Moved from the section Mein o2 to English o2 Community: Mobile

You mean by porting your phone number? Then order a new eSIM profile.

Hello @ple2 😊

Welcome to our community. I'm very happy that you're sharing your concern with us here.

If Bumer's assumption is correct, are you trying to transfer your phone number?

Have you already been able to resolve this with the eSIM, or can we help you with it?

Wenn dir eine Antwort weitergeholfen hat, markiere den Beitrag gerne als Lösung 🤝

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