I'm still being billed after submit contract termination online form on 16.08.2024

vor 1 Jahr
Feb. 13, 2025 3:56 PM UTC
3 Antworten
51 Aufrufe

jayadeepk
Besucher:in

Hi, I have submitted the online contract termination form on 16.08.2024. I am still being billed every month. I am poor and this has been really difficult for me. I hope you understand. I submitted another cancellation form today.

Please terminate all my contracts urgently. Can you also please refund the payments I made since 16.08.2024? It would be of great help to my financial situation.

Account number: xxxxxxxxxxx
Phone number: xxxxxxxxxx

Edit: Personal data removed, o2 Michi 13.02.2025

Lösung von o2_Gerrit

Hello @jayadeepk,

welcome to our o2 Community 🙂

I see that your contract is still ongoing and now cancelled on 14.3.2025, you will recieve confirmation for this by e-mail.

Best Regards,

Gerrit

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