I don't have my contract number for MyHandy contract

I never received the contract number in the invoice. Due to this I am unable to register my devices or create an account with O2 website/application. Please help

Kunde nummer: xxx871

Email address:

Emailadresse entfernt

Edit by o2_Andrea: persönliche Daten entfernt

Beiträge zusammengeführt

Hello O2 team

I never received the contract number in the invoice. Due to this I am unable to register my devices or create an account with O2 website/application. Please help

Kunde nummer: xxx871

Email address:

Emailadresse entfernt

Edit by o2_Andrea: persönliche Daten entfernt

​​​​​​​Beiträge zusammengeführt

Hello O2 team

I never received the contract number in the invoice. Due to this I am unable to register my devices or create an account with O2 website/application. Please help

Kunde nummer: XXXXXXXX

Email address:  XXXXXXXX 

edit o2_Matze 03.03.2023 19:20 personal Data deleted. 

please remember that this is a public forum

Hello @Olliegrace,

I am happy to help you and would like to have a look at your data set. Before I can do this, I contact you now per pm as o2_Support. Please take a look in to you community inbox.

Best regards, Marco

Hallo Marco

If you say I have choosen it my self. Then probably I know the 4 digit PIN.  I have thrown all my papers already. I have nothing here. Should I give you the PIN here?

Dear @Olliegrace ,

welcome to our community. 🌹

This is a public forum, please do not write any personal data in your posts, these are visible to all! I have changed it accordingly.
If we need personal data from you, we will contact you via a private message.

Is see o2_Marco already wrote a private message to you.

Kind regards,

Andrea

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Korrektur: private Nachricht

Hello Andrea,

My costume number:  xxx871

Edit by o2_Andrea: persönliche Daten entfernt

Beiträge zusammengeführt

Hi @Olliegrace,

thank you for your pm. 🙂 I hope that you are satisfied with my help.

Best regards, Marco

Hello Marco,

Thank you so much for your help. I really appreciate it so much. 

Thank you @Olliegrace for your feedback. 🙂 I was happy to help you and would have liked to help you more. I wish you all the best and hope that colleagues can help you quickly. 🍀

Kind regards, Marco