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i cannot login to my o2 app and cannot see my billings, my data etc


Hallo o2 team :) i have this problem which i couldn’t login to my o2 app and also i couldn’t see my bill , and how many data i have used. Can you help me with this ? Thank you :)


3 Antworten

Hello @antonio024, welcome at our community.

Why can´t you login? Is there an error message? Maybe you can post an screenshot here. But please without your personal data.

Kind regards, Ines.

Hi , thanks for your response. I already figured it out. Actually i haven‘t registere my account with my phone number. That’s why i couldn’t see my billing number in this ID . Thank you very much once again 

Hi @antonio024

 

oh, that´s perfect! :hugging:  Nice that you already found a solution yourself. 

 

If you have any further questions, just feel free to contact us here again in our English Community. 

 

Did you already look around in our community. Here are some suggestions for you: 

(unfortunately only in German)

 

Loving greetings,

Tobias

 

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