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i can’t track my order

  • Juni 18, 2024 8:33 AM UTC
  • 3 Antworten
  • 99 Aufrufe
Besucher:in

Hello. I ordered a new mobile phone and airpods on sunday. I got confirmation mail and my tracking number but when i try to track them the page says no order could be found. Can you help me please?

Lösung von o2_Kathi

Hello @Mlsdnz 
Welcome to our community 💙
Have you gotten access to the shipment tracking in the meantime?

Did you get all the information you need?
Kind regards, Kathi

Zur Antwort springen

    3 Antworten

    o2_Kathi
    • o2_KathiModeratorin
    • Moderatorin
    • Lösung
    • Juni 19, 2024 10:08 AM UTC

    Hello @Mlsdnz 
    Welcome to our community 💙
    Have you gotten access to the shipment tracking in the meantime?

    Did you get all the information you need?
    Kind regards, Kathi

    Wenn dir eine Antwort weitergeholfen hat, markiere den Beitrag gerne als Lösung 🤝
    Besucher:in
    • ShafiLifi
    • Besucher:in
    • Juni 2, 2026 5:51 AM UTC

    How To track my order

    o2_Gerrit
    • o2_GerritModerator
    • Moderator
    • Juni 2, 2026 3:25 PM UTC

    Hello ​@ShafiLifi,

    welcome to our o2 Community 🙂

    You can check the status of your order via our webpage.

    When your order is given to DHL, you will receive an e-mail with a link to track the shipment.

    Best Regards,

    Gerrit

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