Skip to main content
Warum O2
Warenkorb
 Service
Gelöst

I can't order a new eSim from the portal

  • Mai 4, 2026 9:28 AM UTC
  • 2 Antworten
  • 32 Aufrufe
Besucher:in

I accidentally removed my eSim card from my Iphone while reseting it. Now when i want to get a new QR-code for my number from the portal, i can’t because the service always gives me a web error “to try again later”.

Any advice?

Lösung von Bumer

Contact customer service.

 

Zur Antwort springen

2 Antworten

Bumer
Legende
  • BumerLegende
  • Lösung
  • Mai 4, 2026 9:30 AM UTC

Contact customer service.

 

    o2_Gerrit
    • o2_GerritModerator
    • Moderator
    • Mai 5, 2026 5:01 PM UTC

    Hello ​@Syoof,

    welcome to our o2 Community 🙂

    That is bad that you are now without a SIM - could you already contact our English Speaking customer service as Bumer suggested?

    Best Regards,

    Gerrit

    Allgemeine Nutzungsbedingungen der O₂ CommunityAccessibility statement
    © Telefónica Germany GmbH & Co. OHG Telefónica