Hi, 

I ordered an iPhone 12 Pro without a contract last night and today I received an email that said the only way I can make the one-time deposit of 1€ is through online banking which I don't have and there's no way I can obtain it until the due date of the payment.

Is there really no other way I can make the deposit so I can get my phone? I have been looking forward to this for a while now. 

If there isn't can you please cancel the order right away? I can give you the details of the order when you reply.

Thank you in advance.

Hi, 

I ordered an iPhone 12 Pro without a contract last night and today I received an email that said the only way I can make the one-time deposit of 1€ is through online banking which I don't have and there's no way I can obtain it until the due date of the payment.

Is there really no other way I can make the deposit so I can get my phone? I have been looking forward to this for a while now. 

If there isn't can you please cancel the order right away? I can give you the details of the order when you reply.

Thank you in advance.

Hi @Ineedhelp223, 

welcome to our English Community. Nice to meet you here. 

First of all, I like to ask you not to open several threads for the same topic. Our English Community is no chat, therefore it always takes some days until you receive an answer. Therefore, I collected all your messages here in this thread. 

Did you get an AcceptEmail with an online-payment-link? If you like to cancel the order, you do not need to do anything. The device will be deleted automatically after 14 days. 

But of course, I can also check if you can pay the deposit in another way. What do you think?

Please just let me know your decision. 

Loving greetings,

Tobias