Skip to main content
Warum O2 Service
Gelöst

I bought an iPad from o2, but I didn’t receive contract number


I bought an iPad from o2, but I didn’t receive contract number. I checked all my emails and papers that I got from o2, but there is no contract number at all. How can I receive it?

Edit o2_Kathi 18.12.24 Moved from the section Mein o2, o2 Online & E-Mail to English o2 Community: Mobile + Title adapted for a better overview

Lösung von Bumer

call the English-speaking hotline.

 

Zur Antwort springen
War das hilfreich für dich?

6 Antworten

Bumer
Lehrling
  • 22871 Antworten
  • 18. Dezember 2024

Approximately 14 days after the iPad you will receive the invoice by post. The contract number is there.


  • Autor
  • Neuling
  • 2 Antworten
  • 18. Dezember 2024

I bought the iPad in October, it is December now. 14 days already passed.


Bumer
Lehrling
  • 22871 Antworten
  • Lösung
  • 18. Dezember 2024

call the English-speaking hotline.

 


  • Autor
  • Neuling
  • 2 Antworten
  • 18. Dezember 2024

Asked them too, they said it will be sent by post in 7 business days 


o2_Manga
  • 11675 Antworten
  • 23. Dezember 2024

Hi ​@NijatA 

welcome to our community. Nice to meet you. 🙂

As my colleagues already send the hardware invoice you will receive it after new year at the earliest. 

By the way: did you cancel the installment plan prematurely? Or is it a mistake?

Greetings

Manga

 


o2_Manga
  • 11675 Antworten
  • 14. Januar 2025

@NijatA 

what about your request? Did you already get the invoice right now or are you still in need of assistance? 

 

Greetings


Deine Antwort