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I am not able to login to the app and recharge my plan

  • Sept. 4, 2025 9:52 PM UTC
  • 2 Antworten
  • 42 Aufrufe
Besucher:in

I am not able to login to the app and recharge my plan. Even though i have balance amount in my account.

 

Edit o2_Kathi 09.09.25 Moved from the section o2 Prepaid to English o2 Community: Mobile + Title adapted for a better overview

Lösung von Bumer

Is registration in the customer portal working? If so, book there.

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    2 Antworten

    Bumer
    Legende
    • BumerLegende
    • Lösung
    • Sept. 5, 2025 5:31 AM UTC

    Is registration in the customer portal working? If so, book there.

      o2_Kathi
      • o2_KathiModeratorin
      • Moderatorin
      • Sept. 9, 2025 7:08 AM UTC

      Good morning ​@Suyashss 🙂

      Thank you for contacting us. Welcome to our community.

      Bumer has already asked a valid question: can you log in via our website, or is our app working for you again now?

      Wenn dir eine Antwort weitergeholfen hat, markiere den Beitrag gerne als Lösung 🤝
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