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I am not able to login to the app and recharge my plan

  • September 4, 2025
  • 2 Antworten
  • 28 Aufrufe

I am not able to login to the app and recharge my plan. Even though i have balance amount in my account.

 

Edit o2_Kathi 09.09.25 Moved from the section o2 Prepaid to English o2 Community: Mobile + Title adapted for a better overview

2 Antworten

Bumer
Legende
  • September 5, 2025

Is registration in the customer portal working? If so, book there.


o2_Kathi
  • Moderatorin
  • September 9, 2025

Good morning ​@Suyashss 🙂

Thank you for contacting us. Welcome to our community.

Bumer has already asked a valid question: can you log in via our website, or is our app working for you again now?