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Warum O2 Service

How to end the O2 contract?


neha_wane
Neuling
Hello,

I don't want to continue with O2 SIM services, how can I stop the extension of my O2 contract? Kindly provide me with the detailed process and the forms in English for the cancellation of my O2 contract.

Regards

3 Antworten

neha_wane
Neuling
  • Autor
  • Neuling
  • 3 Antworten
  • 21. August 2017
I've followed the procedure of online submission for 'Kundiung'/termination. Today I've also confirmed about the cancellation on the Hotline number provided. I would like to know by when shall I expect the confirmation that my contract will end on the scheduled time which is around 6th December.


  • 0 Antworten
  • 21. August 2017
It may last a while until you get a confirmation, sometimes it lasts up to several weeks. In my case, I got one after a few days, but there are reports of other clients that say something different.


neha_wane
Neuling
  • Autor
  • Neuling
  • 3 Antworten
  • 21. August 2017
But after 9th of next month the contract will again be extended for an year. I would hence need a confirmation as early as possible. Do you know any other ways to confirm about the termination status? I would be really grateful.


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