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How to cancel flex mobile contract


Hello! I’m moving away next month and I need to cancel my mobile contract (it’s a flex one). In my country there is a simple button on the website, but I cannot really understand how to do it here in O2 Germany. Could I get some help? I am unable to call the helpline in a few days so I need to now as soon as possible, thank you! 

 

Edit o2_Kathi 29.05.25 Moved from the section o2 Mobilfunk to English o2 Community: Mobile

2 Antworten

Bumer
Lehrling
  • 22879 Antworten
  • 29. Mai 2025

o2_Ines
  • Moderatorin
  • 5698 Antworten
  • 29. Mai 2025

Hello ​@MariaCat1308, welcome at our community.

Since you have a Flex contract, you can cancel it at any time with 30 days notice. Bumer has kindly provided you with the cancellation link. 🙂

If you have further questions, we are happy to help you.

Kind regards, Ines.