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how do i confirm my identity

  • Feb. 11, 2025 10:32 AM UTC
  • 4 Antworten
  • 89 Aufrufe
Besucher:in

I am trying to confirm my identity by sent code but it couldn’t get it help me with that please. 
edit o2_Solveig 11.02.2025, 11:40 Uhr verschoben von o2 Home → English Community 

4 Antworten

Bumer
Legende
  • BumerLegende
  • Feb. 11, 2025 10:42 AM UTC

a code via SMS or email?

    o2_Solveig
    • o2_SolveigModeratorin
    • Moderatorin
    • Feb. 11, 2025 10:42 AM UTC

    Hello ​@Vraj5481 ,
    welcome to our o2 community 😀
    Do you use a multicard? 
    Do you receive other SMS ?
    Kind regard, 
    Solveig 

    Besucher:in
    • Vraj5481
    • Autor
    • Besucher:in
    • Feb. 11, 2025 10:44 AM UTC

    Yes i am using multiple card. 
    I received otp sms every time but login couldn’t possible showing 404 error. 
     

    o2_Giulia
    • o2_GiuliaTeam
    • Team
    • Feb. 18, 2025 5:15 PM UTC

    Hello ​@Vraj5481,

    I am sorry to hear that the problem still persists.

    Please describe the problem in more detail. Is it about the security code for logging into Meino2? Are you using a browser or the Meino2 app?

    You were already logged in here in the community with your Meino2 login. Did it work in the end?

    Best regards

    Giulia

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