Hello guys I ordered a mobile on 8 November. They says you will return this order in 14 day's know i want to replace this order can anyone share the link where can I return this order and how can I return this order? Thanks
Edit o2_Kathi 12.12.24 Title adapted for a better overview
Hi
You must revoke the purchase contract for your phone. You can do this in the same way as described here. It is therefore best to send an e-mail to the e-mail address provided as soon as possible.
Then use the returns portal: https://logistik.telefonica.de/retoure/o2.
Kind regards,
Alex
Hello
nice to see you here. I see that MXP_Alex has already informed you of the correct return procedure.
If you have any questions, please let us know.
Best regards
Daniela
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