Hello guys I ordered a mobile on 8 November. They says you will return this order in 14 day's know i want to replace this order can anyone share the link where can I return this order and how can I return this order? Thanks
Edit o2_Kathi 12.12.24 Title adapted for a better overview
Lösung von MXP_Alex
Hi
You must revoke the purchase contract for your phone. You can do this in the same way as described here. It is therefore best to send an e-mail to the e-mail address provided as soon as possible.
Then use the returns portal: https://logistik.telefonica.de/retoure/o2.
Kind regards,
Alex
Hi
You must revoke the purchase contract for your phone. You can do this in the same way as described here. It is therefore best to send an e-mail to the e-mail address provided as soon as possible.
Then use the returns portal: https://logistik.telefonica.de/retoure/o2.
Kind regards,
Alex
Hello
nice to see you here. I see that MXP_Alex has already informed you of the correct return procedure.😊
If you have any questions, please let us know.🙂
Best regards
Daniela
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