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Hey I bought an esim but all the activation link is broken

  • Okt. 13, 2026 1:02 PM UTC
  • 3 Antworten
  • 17 Aufrufe

Hey everyone 

I bought an esim and did the online activation and recived a number and activation link but it doesnt work and nothing show in my online account i am a new coustomer 
edit o2_Solveig : 27 October 2026, 14:47, moved from o2 SIM card -> English Community 

 

 

3 Antworten

Bumer
Legende
  • Okt. 13, 2026 3:29 PM UTC

Prepaid or postpaid?


  • Autor
  • Besucher:in
  • Okt. 14, 2026 11:54 AM UTC

Prepaid 5 euro paid for the esim


o2_Solveig
  • Moderatorin
  • Okt. 27, 2026 1:51 PM UTC

Hello ​@nour2222 ,
welcome to our o2 Community 😀
Please contact the Prepaid Helpline for activation on 
0176 88 85 52 82 (Mon–Fri 7 am–8 pm, Sat 10 am–6 pm, on working days) or
the English Helpline on 089 66 66 30 08 1 (Mon–Fri 8 am–8 pm, Sat 10 am–6 pm, on working days). 
Kind regards,
Solveig