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handy order cancelled?

  • Okt. 25, 2025 10:37 AM UTC
  • 2 Antworten
  • 39 Aufrufe

fHello, i would kike to know reason why you cancelled my order? I m almost two year your customer and i have big pack at your company and also have phone, wach, mac book and all those things i paid at the time every month??? If i cant by more things i will not extend my contract in two months no problem… i have other option…

Lösung von bs0

There is an address in the email with the rejection you can contact to request further information. Or you just buy the phone you want somewhere else.

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2 Antworten

bs0
Legende
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  • Legende
  • Lösung
  • Okt. 25, 2025 10:38 AM UTC

There is an address in the email with the rejection you can contact to request further information. Or you just buy the phone you want somewhere else.


o2_Giulia
  • Team
  • Okt. 25, 2025 11:56 AM UTC

Hello ​@Aleksandar Trninic,

welcome to our o2 Community 😀

We also receive no information regarding the reasons for a rejection.

As already mentioned by bs0, you can inquire about the reasons at the address that was sent to you by email.

I regret that we cannot help further in this case here in the community.

Best regards

Giulia