Hi team,
Last monday i have signed new 24 minth contract to and agreed to take my old prepaid number. Then i have received sms that on 27th, the handover will be proceeded. However, now my old sim is deactiviert. But when i insert new sim it is different number. How to solve it?
Best,
VAKIl
Solved
Hello
it sometimes takes a few hours to transfer the number. Anyway it should have worked after a restart of your smartphone.
Please let us know if you have any further questions.
Best regards
Giulia
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