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Guthaben

Hi, i need help?

Yesterday, i received some message, that i have to top-up more money, although i had money and 8gb.

if i dont, i cannot use internet.

then i top-up 20€. but now, all of my money’s gone!

i just want to know what happened?

and what can i do now?

it’s rediculous!

Edit o2_Bianca: Moved to English o2 Community mobile

Good morning @Lucas.Manucian

There have been limitations in the prepaid segment since yesterday. It is already being worked on, updates will be posted here by the mods:

Edit o2_Antje: Vollzitat entfernt

Good morning @Lucas.Manucian

There have been limitations in the prepaid segment since yesterday. It is already being worked on, updates will be posted here by the mods:

Edit o2_Antje: Vollzitat entfernt

“That which can be asserted without evidence, can be dismissed without evidence.” ― Christopher Hitchens

Hi @Lucas.Manucian,

you can also find all the information here:

Regards
Antje

Hat dir eine Antwort weitergeholfen? Wenn ja, markiere den Beitrag bitte als Lösung damit auch andere davon profitieren :)

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