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for 15 days I can’t open O2 application

  • Juni 8, 2025 4:54 PM UTC
  • 7 Antworten
  • 69 Aufrufe
Besucher:in

Hello … for 15 days I can’t open O2 application… I have few SIM cards… and there is limited internet in some cards … now I can’t see how much each card spend internet… I hope you fix this problem as soon as possible please…

edit o2_Gerrit 08.06.2025 moved to English O₂ Community: Mobile

Edit o2_Kathi 10.06.25 Title adapted for a better overview

    7 Antworten

    Bumer
    Legende
    • BumerLegende
    • Juni 8, 2025 5:17 PM UTC

    Do you mean the My o2 area?…

    Besucher:in
    • Merow
    • Autor
    • Besucher:in
    • Juni 8, 2025 5:38 PM UTC

    Yes the App didnt work 

    o2_Gerrit
    • o2_GerritModerator
    • Moderator
    • Juni 8, 2025 5:58 PM UTC

    Hello ​@Merow,

    welcome to our o2 Community 🙂

    That is not so nice when your Meijn o2 app doies not work anymore. Have you tried to de- and then install the app anew?

    Have you tried, as an alternative to login via a browser?

    Best Regards,

    Gerrit

    Bumer
    Legende
    • BumerLegende
    • Juni 8, 2025 8:23 PM UTC

    ​@Merow 

    What's your plan? Is it also not available in the customer portal?

    Besucher:in
    • Merow
    • Autor
    • Besucher:in
    • Juni 8, 2025 10:28 PM UTC

    Now I can check only on Browser… 

    Bumer
    Legende
    • BumerLegende
    • Juni 8, 2025 10:36 PM UTC

    and do you still have enough data volume?

    o2_Michi
    • o2_MichiModerator
    • Moderator
    • Juni 9, 2025 10:12 AM UTC

    Hello ​@Merow 🙂

    are you using an Apple or Android Smartphone? In case its Android, please try to delete the data + cache and restart the app. After the login your app should start normally.

    Best regards,

    Michi

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