Does O2 offer family rate plans for mobile service? ideally with shared data usage pools? I don’t see any option for this on the SIM rates pages.
Edit: Moved to English Community: Mobile - o2_Kurt
Does O2 offer family rate plans for mobile service? ideally with shared data usage pools? I don’t see any option for this on the SIM rates pages.
Edit: Moved to English Community: Mobile - o2_Kurt
Hi
welcome to our community.
There is a plan called o2 Free S/M/L Boost. Within these tariffs you may use 2 Multicards for sharing the phone flatrate and the data volume and up to 10 data cards for internet usage only. Please be aware that all these plans have a limit of highspeed internet.
The so called unlimited plans (basic, smart and max) don’t have the connect option.
Greetings
Sorry, still a bit unclear, “use 2 multicards” meaning 2 users with separate phone numbers correct? or multiple handsets connected to a single phone line? Is it possible to set up this account online or do you have to go into a store?
to clarify, or the unlimited accounts there is no option for family accounts, each user must have their own separate account?
Hi
thanks for your reply.
I will clarify the subject for you. If you order a multicard, you get an additional sim-card with the same mobile phone number. This means, you share your tariff with another person concerning the data-volume.
It is your decision, if this is convenient for your family.
Of course, we offer also our o2 Free Starter Flex-tariff. Just have a look here: o2 Free Starter Flex
If you have different contracts under the same customer number, we offer also a combination-benefit (5€, 10 € or 50%). You are able to get this combination-benefit by extending your contract or by ordering a new contract.
I hope your possibilities are now clearer for you. If you would like to extend your contract or if you would like to get a good offer for a new contract, please let us know. We are happy to help you.
In order to get an overview, you can check here your possibilities for an extension of your contract: prolonging of your contract
Our new tariffs are listed here: New tariffs
Just let us know your decision.
Loving greetings,
Tobias
Dear
do you need any further support from us or have your concerns been clarified?
Kind regards,
Andrea
Sorry it’s still unclear. If I go on the site and order 2 SIMs (o2 Free L flex 60) are we able to activate them as a single account with some sort of family billing discount?
if I order them now and have them mailed to us, I assume the billing doesn’t start until we activate them (in about a month when we arrive)?
Hi
thanks for your request.
If you would like to activate 2 tariffs “o2 Free L Flex” under the same customer number, you have the possibility to get for the second contract a 50%-combination benefit. This means the first tariff “o2 Free L Flex” will be charged with 44,99 € (plus 39,99 € activation fee). The second one will be charged with 22,50 € 44,99 € (plus 39,99 € activation fee).
It is now a little bit too early to order the contracts for you if you arrive in Germany in a month. Just contact us here a week before you arrive in Germany.
Then we will order everything for you.
Loving greetings,
Tobias
edit o2_Tobias: correction of prize
When I add both the cart, it doesn’t apply the discount that you’re referring to, is there some different way sign up that applies the multi-line discount. When you say “same customer number” you mean account number not phone number? I’m not looking to have two phones associated with one number, rather 2 separate lines on one account.
Hi
you are right, I just realized that the combination-benefit of 50% is not valid for Flex-tariffs. Sorry for the confusion.
Loving greetings,
Tobias
Hi
is the offer nonetheless interesting for you?
If you need further support, just let me know.
Loving greetings,
Tobias
I tried signing up with a 2 year contract and still their was no multi-number discount applied to the reoccurring monthly total.
Hi
thanks for your reply. Nice that you ordered a new contract.
Can you just tell me the tariff-name of your 2 years-plan?
Thanks a lot.
Loving greetings,
Tobias
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