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Extra hardware

  • April 4, 2023
  • 3 Antworten
  • 50 Aufrufe

Hello.

My boyfriend took 2 abonnements on the beginning of March, but we still can't order the watches for our phones. On the website is always writin that there are not any extra hardwares at the moment. 

 

Barbora

Edit: verschoben aus Englisch Breitband, 04.04.2023, 12.31 Uhr, o2_Micha

Lösung von o2_Maria

Hello @Barbora ,

welcome to the community. 

If there is currently no hardware extra in stock, then it can take a while. Have you also registered on the site?
https://logistik.telefonica.de/retoure/o2/customer/hwextra

Which devices are we talking about exactly?

Best regards, 
Maria

3 Antworten

o2_Maria
  • Moderatorin
  • Lösung
  • April 6, 2023

Hello @Barbora ,

welcome to the community. 

If there is currently no hardware extra in stock, then it can take a while. Have you also registered on the site?
https://logistik.telefonica.de/retoure/o2/customer/hwextra

Which devices are we talking about exactly?

Best regards, 
Maria


  • Autor
  • Besucher:in
  • April 9, 2023

Áno, skontroloval som tú webovú stránku, ale nič tam nevidím. Skúšal som aj túto stránku, ale ešte nemám factuur, takže nemám to číslo: https://logistik.telefonica.de/retoure/o2/customer/hwextra/shop

​​And he bought 2 times Samsung Galaxy S23 Ultra.

 

S pozdravom Vargovčíková Barbora 


o2_Micha
  • Team
  • April 14, 2023

Hi @Barbora ,
can you please write in english or german. Were you able to register the smart phones? 

Best regards,
Michael