I bought a phone(samsung s10+) last month in contract in which I had to pay 35 euros/month which included 10 gb of data, unlimited call and unlimited text. Exactly after one month they deducted 35 euros from my bank account and again after 10 days they deducted 48 euros. I don’t know why they deducted 48 euros?
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Benutzerebene 7
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- Profi
- 40031 Antworten
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29 November 2019
- Lösung
One payment will be for the phone contract and the other for the mobile (tarif) contract, probably including the connection charge. You should check your contract documents and invoices.
- 11690 Antworten
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3 December 2019
Hi
was the suggestion helpful for you that
If you still have any further questions, please feel free to contact us here in our English community.
Loving greetings,
Tobias
Hey,
I want to only pay for the device(s10+) and cancel tariff. Cani I do that, if yes, how?
Thanks
Last month I got bill with 9 euros payment to make and this month it's 27 euros. What might have caused significant increase in amount?
Yeah I checked it.
Does increase in number of call increases the payment or more usage of data?
I am still confused.
- Moderator
- 18135 Antworten
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1 April 2020
Hi
no, except you’re using Skype or similar software who needs an internet connection. 
Best regards,
Michi
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