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extended simcard

H
Rang

Hello I want to extend my simcard, can you please change it to (o2 free unlimited smart) and tell me the offer you can give me.

Thanks for answering.

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Lösung von o2_Tobias 21 April 2020, 11:25

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6 Antworten

o2_Tobias

Hi @Hardio,

 

welcome to our English community.

 

Thanks for your interest to prolong your contract with the tariff “o2 Free Unlimited Smart”.

 

Did you already check if you see an offer online ?

 

If you have any further questions, do not hesitate to contact us here in our English community.

 

Loving greetings,

Tobias

 

 

Lesenswerte Artikel und mehr: https://g.o2.de/community-treffpunkt oder https://g.o2.de/News Schaue einfach mal vorbei.
H
Rang

The link doesn't work,however if the offer is 35€monthly then I want it.change my simcard to free unlimited smart please.

 

Thanks for helping

o2_Tobias

Hi @Hardio,

 

thanks for your reply.

 

I am happy to help you in this case.

 

I have just sent 2 offers to you by e-mail for the tariff “o2 Free Unlimited Smart” and “o2 Free Unlimited Max”.

 

I think you will like at least one of these offers.

 

Included in the offer is also the option “o2 TV L” which is in the first 3 months for free. Afterwards, we will charge you with 4,99 € per month. Of course, the option can be deactivated on a monthly basis at any time. You find further information also here: https://www.o2online.de/tv-apps-zubehoer/o2-tv

 

Pursuant to the decree of transparency I need to inform you about our tariff leaflets which you can download here: http://g.o2.de/travo. There you'll find all details of the product listed.

 

If you like to accept one of these offers, just click on the button “Vertrag verlängern” in the e-mail.

 

Loving greetings,

Tobias

Lesenswerte Artikel und mehr: https://g.o2.de/community-treffpunkt oder https://g.o2.de/News Schaue einfach mal vorbei.
H
Rang

Hi thanks for helping

 

I chosed "o2 Free Unlimited Smart"

But I don't want "o2 tv L" please deactivate it if it's activated.

Thank you very much

o2_Tobias

Hi @Hardio,

 

thanks for the confirmation of my offer.

 

I have just ordered the tariff-change to “o2 Free Unlimited Smart incl. Young People benefit”. The tariff-change will be done within the next 48 hours. Afterwards, you will receive a tariff-confirmation by e-mail.

 

The option “o2 TV L” will be cancelled within 1 month. You will not be charged for this option.

 

In order that you will keep your young people-benefit of 10 €, please make sure that you upload a copy of your passport within the next 21 days. Please use the following link for that: young people-benefits

 

Thanks for your confidence.

 

If you have any further questions just feel free to contact us here in our English community.

 

Loving greetings,

Tobias

Lesenswerte Artikel und mehr: https://g.o2.de/community-treffpunkt oder https://g.o2.de/News Schaue einfach mal vorbei.
o2_Tobias

Hi @Hardio,

 

I just wanted to check if everything is okay with your new tariff “o2 Free Unlimited Smart incl. young people benefit”?

 

I hope you like your new tariff.

 

If you have any further questions, just feel free to contact our English community.

 

Loving greetings,

Tobias

Lesenswerte Artikel und mehr: https://g.o2.de/community-treffpunkt oder https://g.o2.de/News Schaue einfach mal vorbei.

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