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EU roaming no LTE

vor 6 Tagen
Nov. 7, 2026 7:13 PM UTC
2 Antworten
25 Aufrufe

modabo_
Besucher:in

Hello,

Roaming failure while traveling in an EU country: Postpaid SIM stuck on EDGE, need HLR network profile refresh. On both numbers associated with my account.

thank you!

Edit o2_Kathi 09.11.26 Moved to the section English o2 Community

Lösung von modabo_

Hey Kathi,

I tried everything before, nothing worked. Whatever you did, it fixed my problem, I have LTE, so thank you!
hope there are no further problems. Will try and do the same in the second number, when ready.

have a good week!

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o2_Kathi
Moderatorin
vor 4 Tagen
Nov. 9, 2026 8:23 AM UTC

Good morning @modabo_ 😊
Welcome back to our community.
What country are you in? I just removed the SIM cards from both of your devices so they can reconnect to the network. Please restart the devices and also try selecting the network manually.

Wenn dir eine Antwort weitergeholfen hat, markiere den Beitrag gerne als Lösung 🤝

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M

modabo_
Autor
Besucher:in
Lösung
vor 4 Tagen
Nov. 9, 2026 9:56 AM UTC

Hey Kathi,

I tried everything before, nothing worked. Whatever you did, it fixed my problem, I have LTE, so thank you!
hope there are no further problems. Will try and do the same in the second number, when ready.

have a good week!

Gefällt mir

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