The eSIM card has not correctly installed on my new Samsung mobile phone due to a technical problem. The old SIM card has been deactivated and I now have no workable SIM card / mobile phone so am unable to call the hotline! The return call service also has no available appointments. What can I do?
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6 March 2021
Hi
welcome to our English Community.
Just one question, before we come to your request: Do you prefer English or German?
I see that you also wrote a German thread here:
Loving greetings,
Tobias
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