error activating esim

Forum|Forum|4 years ago
December 3, 2021
3 Antworten
77 Aufrufe

Sujith
Besucher:in

problem activating esim,
in app there was an message, "error loading the data. Please try again at another time "
tried the website "i get error - Due to technical problems, your data can not be loaded in Mein O 2 at the moment. Please try again later or alternatively try in the Mein O 2 app. Your O 2 team "
please let me know if there is any fix for this
Thanks in advance

edit o2_Solveig: verschoben von o2 SIM-Karte → English o2 Community : Mobile

Lösung von Sujith

Hi,

yes it is fixed now

Thanks

o2_Jessica
Team
Forum|Forum|4 years ago
December 16, 2021

Hello @Sujith,

welcome to the o2 Community!
Thank you for your enquiry and sorry for the late reply.

A quick question about your issue: were you able to activate your card in the meantime and use it now? Or does it still not work?

Kind regards
Jessica :nerd:

Do you need help in English? For english support visit our english community (https://g.o2.de/englishcommunity) and our english FAQ section (https://g.o2.de/faqsection)!