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(EN) I have paid my overdue but phone still doesnt work.

  • August 1, 2021
  • 2 Antworten
  • 22 Aufrufe
N
Besucher:in

 I'd like to know how long it takes for my phone to work again or for my debts to desappear from the website. Also, I included my client number in the description of the payment. Not sure if I did it right.

edit o2_Manga: verschoben zu Englisch Mobile

Lösung von bs0

When did you transfer the payment? It usually takes a couple of working days for your customer account to be credited and the SIM to be unblocked.

2 Antworten

bs0
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  • bs0Legende
  • Legende
  • Lösung
  • August 1, 2021

When did you transfer the payment? It usually takes a couple of working days for your customer account to be credited and the SIM to be unblocked.

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o2_Manga
o2_Manga
  • o2_MangaModeratorin
  • August 11, 2021

Hi @NickCN 

welcome to our community. :slight_smile:

It nearly takes up to 48 h to unbar your connection after the payment is credited on your account. Is everything fine right now or are you still in need of assistance?

Greetings

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