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I currently have a 24-month o2 Free Max Unlimited contract and a O2 Free S online contract along with my main contract SIM. I got this contract from November1, 2021 and the notice period is 1 month.

 

If I plan to move out of Germany, can I can cancel this contract with 3-month fee ?

What is the exact process for this. I want to complete all the steps before moving out from Germany.

 

Can anyone pleas guide me with ALL the steps for cancellation of the contract specifically for cancellation with 3-month fee (extra-ordinary) which i believe should apply in my case?

 

Can this be also completed at the nearest o2 store?

 

Thanks in advance.

 

Hello @o2_Juliane ,

 

Thanks a lot for your response.

 

I just checked the Link you provided and found that the cancellation form -  cancellation form for moving abroad - this Link is not working. Can you please check and provide me with the Cancellation form for moving abroad ?

 

Also, since I’m moving to another country next month, should I make the request for cancellation after I move to another country next month ? 

 

Thanks for the help.

Hi @mandeep.singh 

This link should work

https://www.o2online.de/assets/blobs/pdfs/contract-cancellation-moving-abroad/

Best Regards

Matze 

 

Edit: o2_Dennis 09.02.23 / link updated

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