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Did not find the 150 euro bonus

  • November 11, 2025
  • 5 Antworten
  • 71 Aufrufe
M
Besucher:in

I bought a smartphone with o2 unlimited data contact from Mediamarkt. There was a 150 euro bonus included in the package. Maybe I have to claim that bonus from my o2 account but I am not able to find the bonus anyway in the o2 Portal.

How can I get the bonus?

Edit o2_Kathi 12.11.25 Moved from the section o2 Mobilfunk to English o2 Community: Mobile

Lösung von Bumer

To receive and have the bonus credited (starting with the 4th bill), online confirmation must be completed in the My o2 area starting 77 days after SIM activation of the chosen mobile tariff. This confirmation can be done within 30 days, but no later than 107 days after SIM activation.

 

    5 Antworten

    Bumer
    Legende
    • BumerLegende
    • Lösung
    • November 12, 2025

    To receive and have the bonus credited (starting with the 4th bill), online confirmation must be completed in the My o2 area starting 77 days after SIM activation of the chosen mobile tariff. This confirmation can be done within 30 days, but no later than 107 days after SIM activation.

     

    o2_Kathi
    M
    o2_Kathi
    • o2_KathiModeratorin
    • Moderatorin
    • November 12, 2025

    Good morning ​@Mohaporush.

    Thank you for posting your question here. Welcome to our community 😀

    I'm very pleased that you've decided on an o2 contract 😊 Was Bumer able to help you with your question, or do you have any further questions?

    Wenn dir eine Antwort weitergeholfen hat, markiere den Beitrag gerne als Lösung 🤝
    M
    Besucher:in
    • Mohaporush
    • Autor
    • Besucher:in
    • November 12, 2025

    ​@o2_Kathi Yes I got it. He share a picture of process but my sim is already activated soif I am not wrong I have to wait 77 days then I will receive a message with bonus claim link which I have to claim within 30 day.

    Thanks

    o2_Kathi
    Bumer
    Legende
    • BumerLegende
    • November 12, 2025

    that's exactly how it is.

    o2_Kathi
    o2_Kathi
    • o2_KathiModeratorin
    • Moderatorin
    • November 12, 2025

    ​@Mohaporush Great that you got your answer to the question here and now just have to wait a little longer 😊 Feel free to let us know if you have any further questions.

    Kind regards

    Kathi

    Wenn dir eine Antwort weitergeholfen hat, markiere den Beitrag gerne als Lösung 🤝
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