I purchased a device and sim but it got undelivered and now the sim seems to activated but the device is not received what will happen in this case
o2_Giulia, 12.11.2024, 08:42: abgetrennt von
und in neuen Beitrag verschoben
Seite 1 / 1
Hello 
Nice to hear from you again - even if the reason is not a pleasant one 
We need more information on this, please: When and where did you order your contract + cell phone? With us directly or with a third-party provider?
How did you find out that the SIM card had been activated?
Did you receive an order confirmation for both orders?
Best regards
Kathi
Deine Antwort
Werde Teil der O₂ Community!
- Melde dich bei Mein O₂ an (oder registriere dich schnell)
- Wähle deinen Nutzernamen für die Community
- Erstelle dein Thema oder deinen Kommentar und lass dir schnell und unkompliziert helfen
Anmelden
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
